- Information Collection
We collect the following information as part of our services:
- Personal Information: Name, surname, phone number, email address, delivery address.
- Order Information: Details of the products ordered, total order amount, delivery preferences.
- Technical Information: IP address, browser type, connection data.
- Use of Information
The information collected is used for:
- Order Confirmation: Contacting customers to confirm the details of their orders.
- Service Improvement: Analyzing data to optimize our confirmation processes and improve user experience.
- Communication: Sending emails or messages regarding order confirmations, follow-ups, and other relevant information.
- Security: Protection against fraud and other malicious activities.
- Information Sharing
We do not share your personal information with third parties, except in the following cases:
- Delivery Partners: Information necessary to ensure the delivery of your order.
- Legal Obligations: When required by law or in response to legal proceedings.
- Information Security
We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
- Encryption: Your data is protected by encryption protocols during transmission.
- Restricted Access: Only authorized employees have access to the information necessary to perform their tasks.
- Data Retention
We retain your personal information for as long as necessary to achieve the purposes described in this policy or to comply with our legal obligations. - Your Rights
You have the right to:
- Access your personal information: Obtain a copy of the information we hold about you.
- Rectify your information: Request the correction of any inaccurate or incomplete information.
- Delete your data: Request the deletion of your personal information, subject to legal obligations.
Contact
For any questions regarding this privacy policy or to exercise your rights, please contact us.
Policy Changes
Centappel reserves the right to modify this privacy policy at any time. Changes will be posted on this page with an updated revision date.